![Natalie Berg, NBK](https://evessio.s3.amazonaws.com/customer/c20a2502-f561-4756-8753-ec8079d550d8/event/143e7e44-0909-48d3-b9bd-8a0bba2a9a7e/media/04ea5f65-profile_Natalie_Berg_Medium.jpg)
Natalie delivers valuable insights on the trends shaping the global retail sector, with a particular focus on the convergence of physical and digital commerce. She is passionate about how retailers can enhance the customer experience and has co-authored two books on retail, including Amazon: How the World’s Most Relentless Retailer Will Continue to Revolutionize Commerce. Natalie hosts the Retail Disrupted podcast and is a regular keynote speaker on the retail conference circuit. She is an objective TV and radio commentator with frequent appearances on the BBC, Bloomberg and Sky News, and also writes a guest column for Retail Week and Forbes. In addition to her media work, Natalie is an elected member of the KPMG/RetailNext Retail Think Tank where she provides quarterly insights and analysis on the health of the UK retail sector.