James has been ACS Chief Executive in November 2006. He has led ACS’ political and media activity, driven a unique research programme that informs ACS’ policy work, launched an industry-leading assured advice scheme in partnership with Bucks & Surrey Trading Standards, created a new and unique events programme, and increased membership and engagement from all parts of the industry.
James is a member of ministerial advisory groups including the National Retail Crime Steering Group and the Retail Sector Council. He also sits on the boards of Community Alcohol Partnerships, the London Food Board and the Proof of Age Standards Scheme, as well as being a sector leader for the High Streets Task Force. He has a degree in Politics from the University of Essex, and an MBA from Kingston Business School.